Frequently Asked Questions
Everything you need to know about your Ajmal beauty journey.
Are Ajmal fragrances and beauty products 100% authentic?
Yes, every product sold on our store is 100% authentic and sourced directly from our master perfumers. We maintain strict quality control to ensure you receive the premium essence we are known for.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $75. For orders below this amount, a flat shipping fee will be calculated at checkout based on your location.
What is your return policy for opened beauty products?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.
Do you offer international shipping?
Currently, we ship to over 40 countries worldwide. International delivery times vary between 7-14 business days depending on customs processing in your specific region.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secured for your protection.
How should I store my perfumes to ensure they last?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.